Coronavirus

What we’re doing to help

We’re still up and running and doing deliveries! Our staff are being complete heroes and are out and about doing essential work getting stuff moved for our customers. We’ll use this page to keep you posted on what we’re doing at ZED Waltham Forest to help keep our customers and those we deliver to updated. 

Supporting the community

As a community based service, we want to support local businesses in getting goods out quickly and efficiently.  As more people become self-isolated, it is critical that they get the essential items they need and as a way of supporting local businesses at the same time. We recognise our role in ensuring deliveries are handled professionally and in a way that minimises the risk of spreading infection. 

Here to help

If you’re an individual stuck at home and need local products, please get in touch with your local shop and ask them to set up an account with us so they can coordinate deliveries to you.

If you’re a local shop – we can help! If people aren’t coming to your store, they can still order directly from you and we can get the goods out quickly. Please get in touch with us straight away.

To keep up to date with the Council’s latest advice and guidance on Covid-19, please sign up to their newsletter here, or visit their web page here.

Top levels of hygiene

All our staff are employed and receive statutory sick pay as a minimum, so we are ensuring that only those fit and well are out doing deliveries. We are following government guidelines in ensuring all staff who show symptoms are self-isolating.

Our riders and office staff are regularly washing hands and carry alcohol wipes while out on the road so that they can keep themselves and their equipment virus free.

At our depot, we are sanitising our fleet of vehicles as well as the devices we use to help us with our deliveries.

We have introduced a new ‘no contact’ policy on making deliveries – no signatures needed. At homes, we’ll leave goods on the doorstep, knock and wait for an answer but stand 2 metres back whilst the door is opened. We are working with individual businesses about leave safe options so that minimal time in the building is needed.

Get in touch

Finally, we’d love to hear from you – any ideas of how we can help out in the community or any services we can offer.

We look forward to serving you with your delivery needs!

Best wishes, all of us at ZED Waltham Forest.